Shipping policy

SHIPPING POLICY

Thank you for shopping with Chicaify. 👑

Chicaify offers a mix of original Chicaify-designed products produced with trusted production partners, made-to-order items, and curated boutique fashion, jewelry, accessories, and other products fulfilled by select supplier partners.

Processing Times

Processing times vary by product and fulfillment partner. Some items may be prepared and shipped within a few business days, while made-to-order or specially produced items may require additional processing time before shipment.

Estimated delivery information, when available, is provided during the shopping or checkout experience. Please note that estimated delivery dates are estimates and may be affected by carrier delays, holidays, severe weather, customs processing, or other circumstances outside of our control.

Multiple Packages

Because Chicaify works with multiple production and fulfillment partners, items from the same order may be shipped separately and arrive in more than one package. You will not be charged additional shipping fees simply because an order is divided into multiple shipments.

Tracking

When tracking information is available, it will be sent to the email address associated with your order. Tracking updates may take some time to appear after a shipping label is created.

International Orders

International delivery times may vary depending on the destination, carrier, and customs processing. Customers are responsible for any applicable customs duties, import taxes, or fees unless otherwise stated at checkout.

Incorrect Shipping Information

Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible at hellochicaify@gmail.com. We will do our best to help, but changes cannot be guaranteed after an order has entered processing or shipped.

Lost, Delayed, or Damaged Packages

If your tracking information shows an unusual delay, or if your package arrives damaged, please contact us at hellochicaify@gmail.com with your order number and any relevant photos or tracking information so we can review the situation and help with the next steps.

Questions About Your Order

If you have any questions about your order or shipping, contact us at hellochicaify@gmail.com and include your order number so we can assist you as quickly as possible.

Thank you for supporting Chicaify. ♥️👑